Privacy policy

Privacy Policy

Last updated: October 20, 2026

Zesrek operates this online store and website, including all related features, content, tools, goods, and services, to offer you a straightforward and dependable shopping experience (the "Services"). Zesrek is powered by Shopify, which provides the underlying ecommerce infrastructure that allows us to deliver the Services to you. This Privacy Policy details how we collect, handle, use, and disclose your personal details when you browse, interact with, or place an order through our Services, or whenever you get in touch with our team. If any conflict arises between our Terms of Service and this Privacy Policy, this policy takes precedence regarding how your personal information is gathered, handled, and shared.

Please take a moment to review this Privacy Policy thoroughly. By visiting, using, or purchasing through any part of the Services, you confirm that you have read and understood how your personal information is collected, processed, and disclosed as set out in this document.

Personal Information We Collect or Process

In this policy, "personal information" refers to any data that identifies or can reasonably be linked directly to you or your household. It does not include completely anonymized or de-identified data that cannot reasonably be connected to you. Depending on how you interact with our store, your region, and relevant legal requirements, we may collect and process the following categories of personal information:

  • Contact Information: Your full name, billing address, delivery address, phone number, and email address.
  • Payment & Financial Details: Payment card details (credit or debit cards), financial account numbers, payment verification status, transaction timestamps, and selected payment methods.
  • Account Details: Your account username, password credentials, security recovery questions, and personal store preferences.
  • Shopping & Transaction Activity: Products you browse, items placed in your shopping cart or saved to wishlists, order history, completed purchases, returns, exchanges, and cancellations.
  • Customer Communications: Any messages, feedback, questions, or support requests you send to our customer service desk.
  • Device & Technical Identifiers: Details regarding your device hardware, web browser version, network connection, IP address, and unique online device identifiers.
  • Store Usage Details: Records showing how, when, and how frequently you visit, browse, search, and navigate across the Services.

How We Collect Your Information

We gather personal information through several standard methods:

  • Directly from you: When you set up an account, place an order, contact our support team, or submit details directly via our website forms.
  • Automatically through online technologies: Collected automatically from your browser or device as you browse our store, using cookies, server logs, pixels, and related tracking tools.
  • From our service partners: Handled by trusted third-party providers who manage specific operational functions on our behalf (such as payment processing, analytics, and logistics).
  • From marketing and business partners: Sourced from trusted third parties who help us run marketing and operational services.

How We Use Your Personal Information

We utilize your personal details for practical, operational, and legitimate business purposes, including:

  • Delivering and Improving Our Store: To fulfill our sales agreement with you, process payments securely, coordinate order fulfillment, arrange shipping and delivery, handle returns and exchanges, maintain your user account, save your preferences, and continuously improve site usability.
  • Marketing and Updates: To send you relevant news, offers, and promotions via email, text message, or other channels where permitted, and to present tailored product recommendations across our store and partner ad platforms.
  • Store Security and Fraud Prevention: To verify your account identity, safeguard payment transactions, detect and prevent unauthorized, fraudulent, or illegal activity, and maintain a secure shopping environment. You are responsible for keeping your login credentials confidential; please contact us immediately if you suspect unauthorized access.
  • Customer Support & Communication: To answer your inquiries, resolve delivery or product issues promptly, and maintain smooth, transparent communication with you.
  • Legal Compliance & Protection: To comply with applicable statutory laws, respond to lawful subpoenas or court orders, participate in necessary legal procedures, and protect our rights, users, and store policies.

Sharing and Disclosing Personal Information

Under specific, legitimate business conditions, we may share personal data with external parties, including:

  • With Shopify, technical vendors, payment processors, cloud hosts, warehouse handlers, and courier/delivery services performing tasks necessary to run our store and deliver orders.
  • With advertising and analytics networks to help show relevant product recommendations. For instance, we utilize Shopify's advertising tools that rely on online browsing activity across multiple merchants. Depending on your jurisdiction, you have the right to opt out of targeted ad sharing.
  • With third parties when you explicitly instruct, request, or authorize us to do so (such as connecting social media login accounts or public review portals).
  • With our registered corporate entities and corporate affiliates.
  • In the event of a business merger, reorganization, acquisition, or sale of assets, as well as to protect legal rights, investigate fraud, or comply with judicial proceedings.

Our Relationship with Shopify

Our store is hosted on Shopify, which processes personal information regarding your visits and transactions to operate and optimize the Services. Information submitted through the website is transmitted to and handled by Shopify and its technical partners across various international jurisdictions. Furthermore, we may use enhanced Shopify merchant tools that analyze multi-store customer interactions to improve services and protect against fraud. For those enhanced features, Shopify acts as an independent data controller. To learn more about how Shopify manages personal information or to exercise your rights with them, please review the Shopify Consumer Privacy Policy or visit the Shopify Privacy Portal.

External Links and Third-Party Platforms

Our website may contain links to external sites or third-party web services that we do not own or manage. If you visit these sites, please inspect their individual privacy policies and terms of use. Zesrek holds no control over and assumes no liability for the content, privacy practices, or security standards of third-party platforms. Any personal information you disclose in public discussion boards or third-party social media integrations can be accessed by the public.

Children's Privacy

The Services are intended strictly for adults and are not designed for children. We do not deliberately solicit or store personal data belonging to children under the legal age of majority in their jurisdiction. If you are a parent or legal guardian and believe your child has submitted personal information to our site, please contact us immediately to have it deleted. We do not intentionally "sell" or "share" personal details of minors under 16 years of age.

Security Standards and Data Retention

While we implement standard commercial safeguards to protect your personal data, no internet transmission or electronic storage method can ever be guaranteed as completely impenetrable. We advise against sending sensitive passwords or credit card numbers through unsecured messages.

We keep your personal information only as long as necessary to manage your account, fulfill orders, handle disputes, meet statutory tax and accounting rules, and enforce our binding legal agreements.

Your Privacy Rights and Choices

Subject to the laws of your jurisdiction (such as in the US, UK, or EEA), you may hold specific statutory rights regarding your personal information:

  • Right of Access / Knowledge: You can request a summary and copy of the personal details we hold about you.
  • Right to Erase / Delete: You can request the removal or deletion of your personal records from our active systems.
  • Right of Rectification: You can ask us to correct inaccurate, outdated, or incomplete personal data.
  • Right to Data Portability: You may request an export of your information in a structured, commonly readable format to transfer elsewhere.
  • Right to Opt Out of Targeted Advertising / Sale: You may opt out of data sharing for targeted online advertising. If your browser sends a recognized Global Privacy Control (GPC) signal, our system treats it as a valid opt-out request where required by law. Learn more at globalprivacycontrol.org.
  • Marketing Communications: You can opt out of marketing emails anytime via the "unsubscribe" link included at the bottom of our emails. Even after opting out, you will continue to receive transactional order confirmations and shipping notices.

If you are located in the United Kingdom or the European Economic Area (EEA), you also have the following specific rights under data protection laws:

  • Objection and Restriction: The right to object to or ask us to restrict certain processing activities involving your data.
  • Revoking Consent: Where processing relies strictly on your consent, you can withdraw that consent at any time without affecting prior lawful processing.

To restrict participating Shopify merchants from using your browsing activity for shared advertising networks, visit Shopify Privacy Preferences.

Filing Complaints

If you have any questions or grievances regarding how we manage your information, please reach out to us using the contact details below. If you feel our response does not adequately address your concern, you may contact your local supervisory authority or data protection office.

Cross-Border Data Transfers

Because our operations, hosting infrastructure, and fulfillment channels span multiple countries, your personal data may be transferred, stored, and processed internationally, including within the United States. When transferring personal data outside the UK or the European Economic Area, we rely on approved safeguards such as the European Commission's Standard Contractual Clauses or equivalent UK data transfer agreements.

Contact Information

If you have questions regarding this Privacy Policy, wish to exercise any of your statutory privacy rights, or need assistance, please contact us at:

  • Email: hello@Zesrek.com
  • Phone: +1 307-227-4069
  • Address: M SHAHZAIB LLC, 312 W 2nd St, Unit A1184, Casper, WY 82601, United States